Companies using chatbots for customer service want to provide customers with better guidance and companionship.
Companies require accurate data to provide customers with better tailored info and services.
Brands want to achieve higher conversion rates based on a more profound customer profile.
In 2016, China’s AI industry was worth RMB 9.56 billion (annual growth rate 37.9%). The number is expected to reach RMB 20.33 billion in 2018.
IoT: Trio.AI provides improved interfaces for smart devices such as smartphones, wearables and smart home systems.
Corporate customer service: Trio.AI helps financial service providers, media and e-commerce companies have more effective and meaningful interactions with their customers.
Pan entertainment: Trio.AI aims to build strong entertainment IP using AI idols and to help celebrities communicate better with fans.
Trio.AI makes money by customizing solutions for its clients and providing cloud API-based SaaS services to enterprises.
In the future, Trio.AI will introduce some Natural Language Processing services on its own AI platform.
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February, Trio.AI founded, began providing semantics-based AI interaction system solutions to IoT clients.
August, Rokid, a technology company that specializes in robotics research and AI development, applied Trio’s AI communication tool to its smart sound system in order to provide better companions to its target audience via higher functioning chatbots.
October, integrated BigBang smart interface into Smartisan OS 3.0.
Collaborated with leading EV brand Weltmeister on its in-car music system and smart navigator.
April, received seed funding of RMB 10 million from Aplus Capital and Skyview Fund.
September, received pre-A funding of RMB 20 million from Legend Capital and SAIF Partners.
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January, installed bot function in Tencent Treasure’s customer service system.
February, cooperated with GMW.net to improve its chatbot Xiaoming’s conversational skills for more effective coverage at the 2017 NPC & CPPCC sessions. Among other improvements, based on semantic analysis, the updated chatbot could provide users with their desired news according to voice inputs.
March, integrated semantic analysis technology into Xiaomi’s Mi TV 4A.
April, became Baidu’s only Gold Partner and integrated chatbot function into Little Fish’s products via DuerOS.
June, gained more important customers, namely:
Grew staff to over 100 employees.Expanded on-site development team in Shenyang.
Trio.AI is working on a standard star product around open-domain dialogues.
Increasing its penetration into the smartphone application market by making new deals with China’s top five mobile manufacturers.
Focusing more on the company’s impact on gaming and entertainment.
Number of full-time employees has exceeded 100.
Clinched RMB 110 million in Series B funding from Foxconn, Hanfor Capital Management, China Minsheng Investment Group, and Xiamen Torch Group Co., Ltd.
Double turnover and break even by the end of 2018.
Explore opportunities in B2C.
Raise a new round of financing for market layout, channel building and capital reserves.
Focus on enterprise services to serve financial companies (specifically providing them with intelligent customer service, pre-sale and after-sale), governmental institutions and traditional media.
Partner with intelligent hardware manufacturers to apply Trio.AI's technologies to smart home systems, intelligent in-vehicle systems, smartphones, intelligent robots and intelligent speakers.
Expand presence in pan entertainment, including anime, comics and gaming, and build entertainment works around AI virtual idols.