Qiscus spices up real-time communication with just one multichannel platform to manage chatbots and instant messaging for business apps and social media.
Why
On-demand services needed
In the digital social media age, customers expect "instant" responses to enquiries and complaints.
In-app chat trends
More apps are adding chat features to engage directly with customers.
Internal communication security issues
Highly secure internal messaging systems are complicated and expensive.
Market
150 million
Number of active social media users in Indonesia, about 56% of the population in January 2019.
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