Harnessing AI and a global network of human editors, Microsoft-backed Unbabel offers translation (TaaS) for companies at scale, delivering customer service in 29 languages.
Why
Communication needs with globalization
Corporates are selling internationally, but 75% of people online don’t speak English.
Expensive, non-scalable translations
Professional translation by humans, while better quality, is expensive, slow and non-scalable.
Unmet customer expectations
Customers expect to be spoken to and understood in their native tongue.
Market
$2.9tn
Forecast business value of AI augmentation – humans working with AI to produce better experience, performance – and gains of 6.2bn hours of worker productivity by 2021: Gartner.
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