INNOVATION AT YOUR FINGERTIPS
Updated: 05/2019
Zaihui
China / Shanghai , China
Pitch
Zaihui’s SaaS services help retailers boost customer loyalty and sales. It achieved the same growth in five months as US peer Fivestars in two years.
Why
Rising cost of labor
Traditional customer relationship management is labor-intensive and costly. Modern businesses seek low-cost support from technology.
SaaS market growth
China’s SaaS market is estimated to grow at a rate of 30%-40% a year.
Striving to understand customers
Retailers want to communicate better and to build loyalty with their customers through data science.
Market
RMB 47 billion
Predicted size of China’s SaaS market by 2020 (CAGR of 41%).
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