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Medigo, a long-awaited solution for Indonesia healthcare to go digital

Indonesia · Apr 15, 2019· By Putu Agung Wija Putera

Winning seed funding from Venturra Capital, Medigo seeks to help Indonesian hospitals make the transition into digital administration. We spoke to co-founders Harya Bimo and Faizal Rahman to find out more

The Indonesian healthcare system is undergoing a major change. With the recent introduction of a universal health insurance program, more Indonesians can get heavily subsidized treatment when they use their local clinics. However, the system is struggling to cope, given the lack of computerization.

Medigo Indonesia (not to be confused with a German medical travel startup of the same name) wants to change that with their online outpatient care and patient relationship management platform. Healthcare records can then be standardized, stored safely, and easily transferred between entities within the same group. Their solution also includes an app for patients and an integrated healthcare gateway linking hospital systems to their partners, such as insurance companies and pharmaceutical suppliers.

Last month, it piloted its system in two state-owned hospitals managed by the state energy firm Pertamina and over 100 clinics, in the Greater Jakarta area. It plans to expand to 10 hospitals, 500 clinics this year, which it expects to translate into 3 million doctor-patient interactions.

Medigo was founded in May 2018 by Harya Bimo, Eriza Hanif and Faizal Rahman, who were former colleagues at a digital services company. Bimo created Medigo after a difficult personal experience. After his mother was diagnosed with a brain tumor, he had spent the past few years taking care of her before she passed away last year. During that time, he experienced first-hand the difficulties of navigating Indonesia's healthcare system.

"We had to manually make phone calls for everything, including the ambulance service, and had to meticulously plan our schedules around these appointments," Bimo told CompassList.

Edited by Bernice Tang

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