Tiago Paiva

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Software engineer and entrepreneur Tiago Paiva holds a master’s degree in Network and Telecommunications from the Technical University of Lisbon. Previous to Talkdesk, he was a developer at Procter & Gamble. With co-founder and former classmate Cristina Fonseca, Paiva initially developed Talkdesk as a prototype at a Twilio-hosted hackathon.

Born in 1968, seasoned IT professional José Paiva graduated in Informatics from the University of Lisbon in 1992. After stints at Banco de Portugal and INESC, he spent 18 years working for the Portuguese IT firm Novabase. The executive director at Novabase Business Solutions in Brazil left to join Link Consulting as a director. He left after seven months to set up JOBBOX in 2013.Paiva met Pedro Oliveira at the Startup Lisboa incubator. They co-founded the online tech recruitment portal JOBBOX in 2013, with Paiva as CEO. JOBBOX was later rebranded as Landing.Jobs.

A serial entrepreneur who co-founded three startups, Tiago Craveiro graduated from the University of Porto with a master’s in Industrial Engineering Management. Craveiro co-founded HUUB, Iterar and Knokcare.

A master’s graduate in Informatics and Computing Engineering from the University of Porto, Tiago Matos was a web developer for Nokia, with experience in software quality assurance at Wipro Technologies. Matos co-founded Jumpseller and currently lives in Chile, where Jumpseller is the platform most widely used by small and medium businesses for creating e-stores.

Software engineer and entrepreneur Cristina Fonseca holds a master’s degree in Telecommunications and Software Engineering from the Technical University of Lisbon. Previous to Talkdesk, Fonseca was a researcher at INESC-ID and founded two businesses, VEEP and Bouncely. Since 2014, she has also been involved in the World Economic Forum. Fonseca developed Talkdesk with fellow co-founder Tiago Paiva at a Twilio-hosted hackathon. She left Talkdesk in 2016 to pursue her personal interests.

Joana Paiva graduated in 2014 with a master’s in biomedical engineering at the University of Coimbra in Portugal. She went on to complete a PhD in physics at the University of Porto in 2019.In 2014, she also worked at INESC Technology and Science for almost five years while completing her PhD thesis: Intelligent Lab on Fiber tools for sensing single-cells and extracellular nano-vesicles. It was her research that led to the founding of medtech startup iLoF.In August 2019, she co-founded iLoF as CTO. The Oxford-Oporto-based startup enables personalized medicine through the use of AI and photonics to create optical fingerprints in a cloud-based library to collate disease biomarkers and biological profiles.Based in Porto, she is also a co-inventor with three patents and 29 scientific publications. She is one of Forbes 30 Under 30 for science and healthcare and was nominated for the EIT Woman Award 2020. 

Serial entrepreneur Pedro Oliveira has a master’s in Computer Engineering from Instituto Superior Técnico. Following internships at Accenture and EDP, he worked at EDP as an IT business analyst and project manager. He later joined INOV INESC Inovação as an associate researcher and worked there for more than three years. Oliveira also has a postgraduate qualification in Foresight, Strategy and Innovation from the Lisbon School of Economics and Management.Oliveira met José Paiva at the Startup Lisboa incubator. Oliveira had founded an event management startup Entrepreneurs Break and had also established the now defunct booking site Oops!Booking in 2012. In 2013, he teamed up with Paiva to co-found online tech recruitment platform JOBBOX that was later pivoted as Landing.Jobs.

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