STARTUP PROFILE

Unbabel

Updated: 09/2019

Updated: 09/2019

Unbabel

Portugal / Lisbon , Portugal

Series C 09/2019

Pitch

Harnessing AI and a global network of human editors, Microsoft-backed Unbabel offers translation (TaaS) for companies at scale, delivering customer service in 29 languages.

Why

Communication needs with globalization

Corporates are selling internationally, but 75% of people online don’t speak English.

Expensive, non-scalable translations

Professional translation by humans, while better quality, is expensive, slow and non-scalable.

Unmet customer expectations

Customers expect to be spoken to and understood in their native tongue.

Market

$2.9tn

Forecast business value of AI augmentation – humans working with AI to produce better experience, performance – and gains of 6.2bn hours of worker productivity by 2021: Gartner.

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