Why

Rising cost of labor

Traditional customer relationship management is labor-intensive and costly. Modern businesses seek low-cost support from technology.

SaaS market growth

China’s SaaS market is estimated to grow at a rate of 30%-40% a year.

Striving to understand customers  

Retailers want to communicate better and to build loyalty with their customers through data science.

Market

RMB 47 billion

Predicted size of China’s SaaS market by 2020 (CAGR of 41%).

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